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Starting system · battery, cables, starter, in that order

Lights on, one click, nothing. That's usually the starter. Usually.

The starter motor turns the engine over when you turn the key. When it fails you get a single click, or a rapid clicking, or nothing at all, with a battery that's perfectly fine. It's also the thing people replace when the real problem was a corroded cable. I check in the right order so you don't pay for the wrong part.

Any hour I'm not already on a job, across Sydney. Price for your car on the phone before I leave. Can't talk? Text me.

What it looks like

Signs the starter is going

  • One loud click when you turn the key, and the engine doesn't turn over
  • Dash lights and headlights bright, so the battery has charge, but nothing happens
  • It starts sometimes and not others, especially when the engine is hot
  • A grinding noise when you turn the key, or the starter keeps spinning after the engine fires
  • Tapping the starter with something gets it going, which is a dying one telling you it's nearly done
  • Smoke or a hot electrical smell after trying to start it

Before you pay for anything

How I rule out the cheap stuff first

Step 1

Battery under load

A battery can show 12 volts and still collapse the moment the starter asks for current. I load-test it, because a weak battery clicks exactly like a dead starter and costs a fraction to fix.

Step 2

Cables and earths

A corroded battery terminal, a loose main cable or a bad earth strap stops the starter getting the current it needs. Five minutes to check, and it's the answer more often than people think.

Step 3

Starter and solenoid

With the battery and cables proven, I check voltage at the starter when the key is turned. Voltage there and no crank means the starter is done. No voltage there means it's the ignition switch, the immobiliser or a relay, and I tell you that instead.

At your place

What I do on site

On most cars the starter is reachable and I replace it in your driveway. New unit in, connections cleaned, the car started and checked a few times hot and cold, and the old one goes with me. If the battery turns out to be the real problem, I carry those too, so it's one visit either way.

When it needs a workshop. Some cars put the starter under the intake manifold or between the engine and the firewall where it needs hours and the car in the air. I'll tell you from the make and model on the phone whether yours is a driveway job.

When you ring

Tell me these three things

The car, make and model and roughly what year. What exactly happens when you turn the key, one click, lots of clicks, grinding, or silence. And whether the dash lights are bright or dim when it happens. Bright lights and a click points at the starter. Dim lights points at the battery. Silence points at something electrical. Each one is a different price and I'd rather tell you the right one.

The quickest way to a price

Tell me what it's doing

Ring and tell me the car, the suburb and what it's doing. You get what it sounds like and the price for your car before I leave. Can't talk right now? Text me those three things and I'll text you back.

Call Jackson now0468 098 696

Any hour I'm not on a job. Same price day or night.

Straight answers

Questions I get about this job

It clicks once. Is that definitely the starter?
Probably, but not definitely, and the difference is the cost of a cable clean versus a starter. I test it rather than guess.
It starts when I tap the starter. Can I keep doing that?
For a bit. It'll stop working completely without warning, usually somewhere inconvenient. Ring me before that happens.
Could it be the key or the immobiliser?
Yes, and that's part of the test. If the starter isn't getting the signal, replacing it fixes nothing. I check for the signal first.
How long does it take?
Where the starter is easy to reach, about an hour. I'll tell you from the car on the phone.
What does it cost?
Depends on the car and the unit. Tell me the car and what it's doing, and I give you the number before I leave.

Sounds like your car?

Ring me, describe what it's doing, and I'll tell you what it sounds like and what it costs for your car.

Any hour, any day0468 098 696Jackson answers, not a call centre
Call Jackson now0468 098 696